Order Information

Orders by Phone or Fax

By Phone: 505-986-8643 or 800-420-8643

Hours: Monday–Friday 10 a.m.–5 p.m. MST

December hours: Monday–Saturday 9 a.m.–6 p.m. MST

By Fax (24 hours): 505-986-8288

For orders by fax, please include the name, company name (if applicable), and address and phone number of both sender and recipient, as well as a card message to the recipient. We require credit card number, expiration date, name, billing address, phone number, and signature for credit-card purchases.

Payment & Email

Accepted cards: Visa, Mastercard, and American Express

House accounts: Available for businesses only

Email: info@santafebasketcompany.com

All charges in this catalog are exclusive of local delivery and/or shipping/handling charges. New Mexico sales tax will be added when applicable.

Orders in Person

Visit our showroom, which offers a wide selection of baskets and individual items, Monday through Friday between 11 a.m. and 4 p.m., or by appointment.

851 West San Mateo, Suite 3
Santa Fe, New Mexico 87505

Timing

We make every effort to accommodate your last-minute gift-giving requests. During the December holidays, however, we may require several days to design and deliver your gift.

Products and Substitutions

Due to certain supply limits and seasonal availability, we may design your gift with alternative products of equal or greater value and quality.

Corporate and Business Accounts

We would be happy to assist you with a custom and personalized gift for any event. Learn more on our Corporate Gifts page.

Delivery and Shipping

We hand-deliver within Santa Fe Monday through Saturday; call by 1 p.m. to ensure same-day delivery. We also deliver to Albuquerque and Los Alamos Monday through Friday. We ship UPS ground. FedEx overnight, second-day, or third-day guaranteed delivery is also available at an additional charge; we would also be happy to ship via FedEx using your account number.

We are not responsible for incorrect addresses provided to us; if we have to attempt a second delivery, additional charges will be added. An additional $5.00 is charged for all gifts going to P.O. boxes. See our Shipping & Delivery page for more details.