Frequently Asked Questions
Answers to common questions about ordering gourmet gift baskets from Santa Fe Basket Company.
How do I place an order?
Order by phone at 505-986-8643 or 800-420-8643, by fax at 505-986-8288, or by email at info@santafebasketcompany.com. See our Order Information page for full details.
Do you ship nationwide?
Yes. We hand-deliver within Santa Fe and ship UPS ground and FedEx overnight, second-day or third-day guaranteed across the country. See Shipping & Delivery.
Can you create a custom basket?
Absolutely. We design gifts for all occasions and accommodate special requests. Contact our corporate sales team to discuss your needs.
What payment methods do you accept?
We accept Visa, Mastercard, and American Express. House accounts are available for businesses only.
Are the baskets made to order?
Yes. All baskets are made to order to assure freshness, so your gift arrives at its best.
Can you accommodate last-minute orders?
We make every effort to accommodate last-minute gift-giving requests. During the December holidays, however, we may require several days to design and deliver your gift.
Do you offer corporate accounts?
Yes. House accounts are available for businesses, and we design personalized gifts for clients, employees, and events. Learn more on our Corporate Gifts page.
Still Have Questions?
We're happy to help. Call us at 800-420-8643 or email info@santafebasketcompany.com.